CONTACT US
Our destination specialists and 24/7 concierge team are here to assist with tailor-made tour planning, private vehicle rentals, and holiday advice.
Send Us A Message
Fill out the form below and our team will get back to you with custom travel recommendations within 2 hours.
Headquarters & Operations
Find our central operations base in Kolonnawa, Colombo. Open 24/7 for guest assistance and tour planning.
GoldenLine TOUR Head Office
3/11 Sri Wimalarama Road, Kolonnawa, Sri Lanka
24/7 Islandwide Operations & Guest AssistanceFrequently Asked Questions
Quick answers to the most common questions from international travelers visiting Sri Lanka.
How fast will I receive my custom trip itinerary proposal?
During working hours (GMT+5:30), our travel designers review and send an initial customized proposal with accurate quotes within 2 to 4 hours. You can also chat immediately via WhatsApp for urgent itineraries.
Do you arrange airport pickups at any hour of the day or night?
Yes! Our English-speaking chauffeurs monitor your live flight number and provide 24/7 meet-and-greet services inside the arrivals hall with personalized name signage, regardless of flight delays.
Are your tours private or shared with strangers?
All our custom journeys and chauffeur tour packages are 100% private. You have exclusive use of the dedicated vehicle, driver-guide, and flexible daily pacing customized solely for your group.
What is your cancellation and booking flexibility policy?
We offer flexible booking terms with low initial deposits. Should unforeseen events disrupt your flight, dates can be rescheduled or refunded according to our traveler-first guarantee.